Privacy Policy

Last Updated: 2 August 2026

This Privacy Policy explains how Studio Library Pty Ltd (Studio Library, we, us or our) collects, uses, discloses and protects personal information in connection with www.studiolibrary.com and Studio Library software.

1. Information We Collect

We may collect the following information:

• Account information: your name, email address and account details.
• Purchase information: details of purchases, licences, invoices and order history.
• Payment information: payments are processed by third-party payment providers such as Stripe. We do not store your full payment card details.
• Website information: basic technical and analytics information, such as IP address, browser type, device information and pages viewed.
• Support communications: information you provide when contacting us for support, feedback or other enquiries.
• Software information: Studio Library may connect to our servers to check whether a software update is available. This request may include basic technical information about your license, installed version of Studio Library, operating system, and supported host applications. We do not use the Software to collect or monitor your User Content.

2. User Content

We do not use the Software to collect or monitor your User Content. This includes content you create, organise or manage using Studio Library.

We may receive User Content only where you choose to provide it to us, such as when requesting support.

3. How We Use Information

We may use personal information to:

• create and manage accounts;
• process purchases and provide access to downloads;
• check for software updates and maintain compatibility;
• respond to support requests and other communications;
• operate, secure and improve the Website and related services;
• maintain business and transaction records; and
• comply with legal obligations and enforce our agreements.

4. Sharing Information

We do not sell personal information.

We may disclose information:

• to service providers that help us operate the Website, process payments, host data, provide analytics or deliver communications;
• where required or authorised by law;
• where reasonably necessary to protect our rights, users, systems or property; or
• in connection with a merger, acquisition, restructuring or sale of all or part of our business.

5. International Processing

Some service providers may process personal information outside Australia. Where this occurs, we take reasonable steps to ensure that personal information is handled appropriately and in accordance with applicable law.

6. Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including legal, accounting and business requirements.

We take reasonable technical and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

7. Access and Correction

You may request access to, or correction of, personal information we hold about you by contacting us. We may need to verify your identity before completing a request, and some requests may be subject to legal exceptions.

8. Complaints

If you have a privacy concern or complaint, please contact us using the details below. We will review and respond to your concern within a reasonable time.

9. Third-Party Services and Links

The Website may contain links to third-party websites or use third-party services. Their privacy practices are governed by their own policies, and we encourage you to review them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When changes are published, we will update the “Last updated” date above. We may provide additional notice where changes are material.

11. Contact

Questions, requests or complaints about privacy may be sent to:

Email: support@studiolibrary.com
Company: Studio Library Pty Ltd